Related skills
datadog sql agile pl/sql itil📋 Description
- Monitor, maintain, and troubleshoot production systems and applications.
- Ensure smooth operation of critical business processes; address issues quickly.
- Provide L2 support after L1 hand-off; work with dev/infra/ops teams.
- Hybrid work setup; on-site 3x per week at client office in Mandaluyong.
🎯 Requirements
- Bachelor's degree in IT, Engineering, or related field.
- 5+ years in production or application support.
- Troubleshooting and root cause analysis; SQL and PL/SQL skills.
- SharePoint-based apps; SharePoint Online support.
- Datadog or similar monitoring; Azure DevOps (Boards/Repos/Pipelines).
- ITIL ITSM experience; Agile (Scrum/Kanban); English proficiency.
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