Related skills
http linux windows tcp/ip dnsπ Description
- Provide phone and email support to debug complex security/network issues.
- Collaborate with Engineering to help customers test and troubleshoot.
- Reproduce issues to verify problems and provide feedback.
π― Requirements
- 4+ years in technical support or related field
- University degree in IT, CS, or related field
- Proficiency in troubleshooting, debugging, and customer-facing support
π Benefits
- Various health plans
- Vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more
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