Senior Product Operations Manager, Platform

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

looker datadog snowflake product operations sql

πŸ“‹ Description

  • Lead large cross-functional projects on product improvements and UX.
  • Collect, quantify, and prioritize product challenges for PM/Engineering.
  • Seek information and shape the product; solve conceptual problems.
  • Drive major launches and global rollouts, ensuring successful deployments.
  • Dive into data and analyze user feedback to drive product improvements.
  • Design and implement complex operational systems to optimize product operations.

🎯 Requirements

  • Minimum 5 years in product operations, product management, or related role.
  • Passion for exceptional user experiences and understanding of complex products.
  • Proficiency in data analysis and using insights to drive product enhancements.
  • Empathize with user problems to shape product decisions.
  • Strong multitasking and prioritization across multiple projects.
  • BI tools proficiency: SQL, Looker, Snowflake, Datadog, Excel/Sheets.
  • Deep experience with Customer Support processes and ticket analysis.
  • Understanding of Roles & Permissions frameworks; GDPR knowledge is a plus.

🎁 Benefits

  • Stock grant opportunities dependent on role, status and location.
  • Additional perks and benefits based on status and country.
  • Remote work flexibility with optional WeWork access.
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