Lead core product tooling: Jira, Pendo, Confluence; integrate with Salesforce/Slack.
Govern workflows to maximize cross-functional visibility.
Act as SME; create docs and training for standardized usage.
Define telemetry strategy; ensure high-quality data.
Own Pendo: tagging, in-app guides, Resource Center.
Define KPIs; build automated dashboards for product health.

🎯 Requirements

Advanced proficiency in Pendo; Snowflake; Segment; SQL.
Ability to translate telemetry into actionable business narratives.
Experience implementing OKRs and strategic planning.
Audit and standardize messy tech stacks across teams.

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