Related skills
looker data analysis google sheets project management stakeholder management📋 Description
- Identify and manage cross-collective initiatives to improve CX and operations.
- Sit at the center of Product, Engineering, Partnerships, Ops, and Risk.
- Be the voice of the customer for product squads; ensure ops readiness.
- Use data and customer insights to spot opportunities and prioritise.
- Run regular Customer Experience and Core Ops Health meetings monthly.
- Partner with Risk & Compliance to implement Consumer Duty for current, joint, and U16 accounts.
🎯 Requirements
- Excellent project management across multiple priorities and stakeholders.
- Comfortable with numbers; estimate size of prize for prioritisation.
- Data-informed; proficient with Looker and Google Sheets to analyse trends.
- Detail-oriented; drive smooth, compliant operations.
- Bring structure to ambiguity and deliver improvements at scale.
- Strong communicator and cross-functional collaborator.
🎁 Benefits
- £1,000 learning budget each year.
- Flexible working hours.
- Macbooks provided; home-office setup support for remote workers.
- We support remote work with setup assistance.
- Read our full list of benefits.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Product Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!