Senior Product Marketing Manager - Helpdesk

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

positioning product marketing messaging ai cross-functional

📋 Description

  • Shape ICP and audience for Helpdesk; guide GTM campaigns.
  • Lead positioning and messaging for Helpdesk; define the 1+1=3 story.
  • Define and build the AI-first Helpdesk narrative; bring to market.
  • Partner with Product to communicate roadmap to customers.
  • Create PMM assets: web pages, decks, narratives, and launch materials.
  • Lead launches and GTM moments; align messaging across teams.

🎯 Requirements

  • 5+ years in product marketing, ideally B2B, with a track record shaping complex products.
  • Owned a core product area end-to-end—from ICP and positioning to launches.
  • Fast-moving environments; ship product faster than messaging with quality.
  • Experience with customer retention or expansion motions is a strong plus.
  • Excellent written communication, editorial judgment, and specificity.
  • Product-obsessed, tech-engaged; read docs, use product; AI-curious.

🎁 Benefits

  • Lunch daily, snacks, and a fully stocked kitchen
  • Flexible paid time off
  • Pension scheme with up to 4% match
  • Health and dental insurance for you and dependents
  • Cycle-to-Work Scheme with secure bike storage
  • Unlimited access to Claude Code and best-in-class AI tools
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