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payments billing data analytics retention ai📋 Description
- Own churn prevention, dunning, salvage flows and billing customization.
- Set retention-focused product voice across Eng, design, and leadership.
- Collaborate with Eng lead and designer; coordinate with Sales, CS, Risk, Finance.
- Own retention strategy and roadmap aligned to subscriber behavior and business goals.
- Lead end-to-end delivery of retention initiatives with impact measurement.
- Optimise high-volume billing surfaces to improve retention and revenue.
🎯 Requirements
- Hands-on experience with payments, billing, or fintech at scale; understand subscription economics and churn.
- Built and shipped high-volume, buyer-facing products with measurable outcomes.
- Technically credible; comfortable with billing systems, APIs, and trade-offs.
- Data-fluent and metrics-led; able to run end-to-end analyses.
- Use AI as a daily multiplier for research, writing, analysis.
- Excellent written and verbal communicator; able to influence stakeholders.
🎁 Benefits
- Remote-friendly; work remotely or from hubs.
- Unlimited holidays and 4 months paid family leave.
- Annual learning fund and ongoing internal/external training.
- Transparent, collaborative, inclusive culture with flexible accommodations.
- Opportunities to grow with a fast-growing fintech startup.
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