Senior Product Manager, Property Tax Optimization

📋 Description

• Define the roadmap for Kin’s property tax optimization product from MVP through scale.
• Design the end-to-end customer experience from appeal submission through savings delivery.
• Work closely with engineering and design to ship fast and iterate based on real outcomes.
• Develop the operational model: how appeals are processed, how contractors are managed, how quality is maintained.
• Own the P&L for this product area, tracking unit economics, appeal success rates, and customer impact.
• Build and manage a network of property tax contractors.

🎯 Requirements

• 5–10 years of professional experience, including 3+ years in product management at a proptech or fintech company.
• Hands-on experience at a property tax optimization firm (Ownwell, O’Connor, or similar).
• Extensive experience with agile product and engineering teams in startup/rapid-growth environments.
• Strong general manager mindset: margins, acquisition costs, and retention.
• Embraces AI tools and uses them regularly to accelerate research, analysis, product development, and operational workflows.
• Ability to build from scratch in a zero-to-one role and manage cross-functional workflows.

🎁 Benefits

• Remote-first company with flexible work arrangements.
• Offices in Chicago, IL and St. Petersburg, FL for optional in-person collaboration.
• Distributed Kinfolk across 35+ states for collaboration.
• Meaningful work with measurable homeowner impact.
• Growth‑minded, data‑driven culture that embraces AI tools.
• Strong emphasis on ownership, alignment, and teamwork.