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crm saas ai llms data architecture📋 Description
- Own the strategy and delivery of patient recruitment and enrollment features.
- Collaborate with Vault CRM PM to align core capabilities for high-touch patient services.
- Represent the Product team at Patient Services events; gather market insights.
- Translate patient journeys into technical requirements for development.
- Partner with AI PM to build agents for empathetic patient interactions.
- Lead features from concept to global release and adoption.
🎯 Requirements
- 5+ years in HealthTech/patient services PM roles; HIPAA/GDPR knowledge.
- 3+ years of software product management for enterprise SaaS.
- Proven ability to influence roadmaps across multiple product teams.
- Analytical, data-driven approach to customer needs.
- Experience writing detailed specs, managing backlogs, agile leadership.
- Strong communication translating patient services into technical terms.
🎁 Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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