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sql llms generative ai openai speech-to-text📋 Description
- Lead the vision, strategy, and roadmap for voice automation and AI voice agents.
- Prioritize high-value voice opportunities across patient, provider, and internal journeys.
- Collaborate with engineering and design to deliver scalable AI voice solutions and user flows.
- Evaluate third-party tech (LLMs, ASR/TTS, voice analytics) to accelerate development.
- Develop and track metrics (accuracy, latency, resolution, NPS) to measure impact.
- Partner with business and operations to drive adoption and seamless workflows.
🎯 Requirements
- Proven hands-on experience designing, launching, and scaling voice automation or conversational AI products.
- Deep understanding of Generative AI, LLMs, ASR, TTS, and RAG architectures.
- Experience evaluating AI models and data curation for voice systems; OpenAI/Anthropic APIs.
- Ability to translate business needs into AI-driven solutions with measurable impact.
- Strong cross-functional collaboration; data-driven decisions; SQL proficiency.
- Bachelor's degree; 5+ years in software or digital product management.
🎁 Benefits
- Comprehensive medical, dental, vision, life and disability plans.
- Fertility care benefits and coverage for dependents.
- Pregnancy and baby bonding leave.
- 401(k) plan and commuter benefits.
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