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cybersecurity saas ai msp grc📋 Description
- Act as the primary feedback channel between field and product team.
- Capture partner and customer feedback on usability, gaps, pricing, and competitors.
- Submit regional feedback reports on adoption blockers and feature requests.
- Serve as the MSP partner resource for CISO Advantage in your region.
- Drive end-user adoption training and onboarding for partners.
- Collaborate with Sales, Channel, Product Marketing, and Customer Success.
🎯 Requirements
- 5–8 years in cybersecurity roles (pre-sales, partner success, or enablement).
- Experience with MSP, channel/VAR models and managed services.
- Exposure to security programme management, GRC, or vCISO delivery.
- Experience in product feedback, customer success, or VOC in B2B SaaS/security.
- End-user training, onboarding, or adoption program experience.
- AI-native mindset; actively using AI tools in daily work.
🎁 Benefits
- Remote-first with potential hybrid options.
- Diverse, inclusive culture and employee networks.
- Annual charity and volunteering initiatives.
- Global sustainability and wellbeing programs.
- Regular wellbeing webinars and training.
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