Deeply understand customers and agents via research, data, and iteration.
Champion operational excellence; streamline workflows with Servicing and Ops teams.
Design for scale with AI and automation to boost agent efficiency.
Drive a thoughtful roadmap from concept to launch.
Translate insights into a clear product strategy.
Define metrics and use experiments to drive improvements.

🎯 Requirements

5+ years of product management experience
Experience building in financial services or regulated environments
Deep experience in the card payments ecosystem
Exceptional communication and storytelling skills
Strong product judgment grounded in data
Ability to thrive in ambiguity and drive execution

🎁 Benefits

Health care coverage for you and dependents
Flexible Spending Wallets for tech, food, lifestyle
Generous time off for rest and recharge
ESPP: employee stock purchase at a discount

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