Related skills
ai experimentation kpis api-first checkoutπ Description
- Turn Donate into a measurable commerce engine across web and embedded surfaces.
- Instrument and operationalize the end-to-end donation funnel from intent to confirmation.
- Establish baselines and lead structured experimentation to improve completion rates and participation.
- Expand Donate beyond the web into Teams, Slack, SMS, API integrations, and AI-driven contexts.
- Partner with engineering to enable reusable, surface-agnostic commerce capabilities.
π― Requirements
- 6+ years of product management experience, including ownership of consumer-grade checkout or high-volume transactional flows.
- Proven experience building, launching, optimizing, and iterating on multi-surface commerce experiences (web, embedded, messaging, or similar).
- Strong quantitative instincts with experience improving conversion, completion rates, or transactional performance through experimentation.
- Comfort working at the intersection of growth and architecture (60% business / 40% technical).
- Experience instrumenting funnels and defining meaningful KPIs tied to business outcomes.
- Ability to partner effectively with engineering and technical architects without requiring deep implementation ownership.
π Benefits
- Flexible hybrid work environment with optional in-office collaboration.
- Strong commitment to diversity, equity, inclusion and belonging (DEIB).
- Opportunity to work on social-impact products that scale globally.
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