Senior Product Designer

📋 Description

• Own domains end-to-end from discovery to shipped impact.
• Drive provider outcomes: onboarding, time-to-task, ticket reductions, adoption.
• Build deep customer fluency by shadowing providers and joining account calls.
• Elevate design baseline by addressing debt and complexity.
• Shape the roadmap with design-led framing that scales across the team.

🎯 Requirements

• Experience designing complex operational software in workflow-heavy environments.
• Strong end-to-end ownership from discovery to shipped product.
• Customer-driven instincts; talk to users and apply learnings.
• Craft that handles complexity; usability over polish.
• Collaborative in PM–design–eng trio; contribute to reviews.
• Fluent with AI in design practice; use AI tools.

🎁 Benefits

• Real ownership with meaningful product areas.
• PM–design–eng trio in practice, not aspirational.
• Design problems that reward craft; providers trust us.
• Users whose livelihoods depend on what you build; real stakes.
• Clear growth path and recognition for high performance.