Related skills
figma prompt engineering conversational design llm cursor📋 Description
- Design AI-first chat and voice experiences for Toast's support ecosystem.
- Create intuitive end-to-end experiences on web and mobile.
- Collaborate with PMs, engineers, and designers.
- Shape Toast's AI UX with Toast IQ, MCP, and AI tooling.
- Conduct user research and usability testing to inform design decisions.
- Balance design quality with AI limitations and guardrails.
🎯 Requirements
- Conversational design: develop chat/voice flows; prompt/context engineering.
- Prototyping: AI-native tools (Cursor, v0, Replit) and Figma.
- Data-driven: design to improve support metrics using logs and data.
- Experimentation: run tests to improve voice/chat AI.
- Quality: create evals and guardrails; distinguish model vs design issues.
- Pro-research: conduct user research and usability testing.
🎁 Benefits
- Total rewards package goes beyond earnings, including equity and benefits.
- Hybrid work model enabling in-person collaboration.
- Accessibility accommodations available during hiring; contact candidateaccommodations@toasttab.com.
- Learn more about Toast benefits: https://careers.toasttab.com/toast-benefits
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