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crm ai platform architecture llms data strategy📋 Description
- Architect the System of Intelligence by unifying CRM and 1P/3P systems.
- Design the AI-Human-AI loop to shift high-value work to humans.
- Engineer the Digital Exoskeleton delivering real-time context-aware assistance.
- Lead with technical craft; partner with DS/Engineering on execution.
🎯 Requirements
- 10+ years leading PM on internal platforms or service tech
- AI/ML expert with LLMs and agentic workflows
- Systems thinker for end-to-end data and tool flows
- Change agent with large-scale transformations
- Human-centric empathy; build tools employees love
- Strategic execution balancing long-term missions and GTM needs
🎁 Benefits
- Total Rewards philosophy
- Office options in Denver, SF, NY with hybrid schedule
- Equal opportunity employer with accommodations
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