Related skills
sql jira dsp ssp ad exchanges📋 Description
- Address production issues and maintenance across DeepIntent products
- Monitor platform health; investigate and escalate issues
- Troubleshoot platform apps; provide triage and resolutions
- Write SQL queries for data analysis and reporting
- Manage platform requests via JIRA, Slack, and email
- Coordinate and assist in Product feedback sessions and docs
🎯 Requirements
- 5+ years in technical support in customer-facing roles; 1+ in programmatic/digital ads
- Knowledge of ad tech, programmatic platforms, DSPs/SSPs, ad servers, or verification tools
- Advanced SQL skills: writing and understanding queries
- Analyze performance data and recommend optimizations
- Strong communication; explain complex tech to non-technical audiences
- Detail-oriented, organized, independent; ability to learn new tech
🎁 Benefits
- Competitive base salary plus performance bonus
- Comprehensive medical, dental, and vision insurance
- 401K match program
- Unlimited PTO and paid holidays
- Hybrid-friendly culture with flexible work options
- Professional development reimbursement
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