Senior Platform Operations Manager

📋 Description

• Bridge central ops and pillar execution: intake, triage, clarify requests.
• Manage planning cycles, reprioritizations, and key ceremonies; maintain roadmaps.
• Enable efficient execution: deliver process, tooling, and communication improvements.
• Drive continuous improvement: partner cross-functionally to fix systemic issues.
• Facilitate budget planning: headcount, ROI analysis, and tracking.
• Maintain KPIs, maturity scores, and reporting to leadership.

🎯 Requirements

• 5–8+ years in Product Ops/PM/Program Mgmt or related hybrid role.
• Proven planning cadences, governance, and cross-functional alignment.
• Experience in management/operations consulting or strategic ops.
• Skilled communicator able to influence technical and non-technical stakeholders.
• Comfortable with ambiguity; distill incomplete information into actionable plans.
• Data-driven with metrics-led prioritization; ROI familiarity.

🎁 Benefits

• Bonus eligibility and equity eligibility.
• Medical, dental, vision, and 401(k) benefits.
• Offsites held several times a year to foster collaboration.
• Remote-first culture with in-person participation required.
• Reasonable accommodations available.
• Commitment to equal opportunity and inclusive culture.