Senior People Operations Specialist

📋 Description

• Support benefits across the employee lifecycle (onboarding, leaves, wellness).
• Provide timely, empathetic benefits support via HR Service Desk, Jira, email, Slack.
• Maintain accurate benefits records across HRIS, vendors, and internal docs.
• Coordinate with vendors and stakeholders to resolve issues and data discrepancies.
• Assist with open enrollment planning, communications, testing, and data validation.
• Help improve HR processes and reporting with the People Operations team.

🎯 Requirements

• 3-5 years in People Operations/HR ops; 1+ year benefits experience.
• Knowledge of US benefits programs (health, retirement, COBRA, ACA, leaves, wellness).
• Experience using HRIS/HCM platforms.
• Experience supporting employees with empathy and discretion.
• Comfort with spreadsheets, reports, audits, reconciliations, and data validation.
• Strong organizational skills; ability to manage multiple tasks and deadlines.

🎁 Benefits

• Medical, dental, and vision insurance.
• Life, AD&D, and disability insurance.
• Paid parental leave and paid time off (holidays and sick time).
• Commuter and parking accounts.
• 401(k) retirement plan.
• Learning & Development Budget.