Related skills
amplitude jira confluence zendesk productboard📋 Description
- Own PDE SDLC governance from ideation to post-launch review.
- Lead tool strategy across core tools for Product, Design, and Eng teams.
- Resolve data issues, automate workflows, and scale processes.
- Partner with PDE leadership to guide operational decisions.
- Hands-on role with daily tool usage and automation.
- IC role: manage systems and processes at scale.
🎯 Requirements
- 5–7 years in product ops or program mgmt in SaaS.
- Deep hands-on with Jira and ProductBoard; Amplitude/Jellyfish/Confluence/Zendesk a plus.
- SDLC Ownership: end-to-end processes and data integrity.
- Process design: build playbooks, SOPs, governance at scale.
- Automation & scripting: Python/JavaScript; Claude Code/AI tools valued.
- Leadership communication: able to present to execs with data-informed reports.
🎁 Benefits
- Industry competitive compensation and equity plan
- Paid Time Off, PSL and 12 holidays
- Full medical coverage (extended health, dental, vision)
- Top-of-line equipment
- In-office workspace in Vancouver, BC
- Monthly wellness allowance and LinkedIn Learning access
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