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hris contractor management client relationship management global payroll eor📋 Description
- Act as trusted payroll customer advisor.
- Build long-term payroll customer relationships.
- Own the entire customer journey to payroll partnerships.
- Ensure ongoing success and satisfaction of payroll customers.
- Drive retention and expansion in payroll products/services.
- Identify upsell/cross-sell opportunities and introduce payroll features.
🎯 Requirements
- Extensive CSM/account mgmt experience in international payroll/HR tech.
- Strong knowledge of Global Payroll and HR Tech software.
- Experience managing cross-department programs and stakeholders.
- Proven onboarding, growth, retention of payroll customers.
- Ability to engage stakeholders at all levels and build relationships.
- Excellent verbal and written communication; convey complex ideas.
🎁 Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support services
- Stock options
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