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customer success stakeholder management payroll hris contractor management📋 Description
- Develop deep expertise in Remote Payroll and HR products
- Own the entire customer journey, turning customers into partners
- Manage long-term relationships and ensure payroll success
- Retain and expand payroll product adoption with clients
- Identify upsell opportunities and promote payroll features
- Monitor health, escalate payroll issues as needed
🎯 Requirements
- Extensive CSM/account mgmt experience in international Payroll/HR tech.
- Strong knowledge of Global Payroll and HR Tech software/tools.
- Experience coordinating cross-department programs with multiple stakeholders.
- Proven onboarding, growth, retention and development of customers.
- Ability to engage stakeholders at all levels and build relationships.
- Excellent verbal and written communication and presentations.
🎁 Benefits
- work from anywhere
- flexible paid time off
- flexible working hours
- 16 weeks paid parental leave
- mental health support services
- stock options
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