Senior Operations Manager - Rider Performance

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

data analytics sql python stakeholder management

πŸ“‹ Description

  • Build scalable frameworks to manage rider performance across the Middle East.
  • Recommend resource allocation and incentive strategies for rider performance.
  • Track metrics, detect trends, and diagnose root causes to maintain network health.
  • Collaborate with Middle East Rider Ops and HQ teams to align on goals.
  • Provide regular updates on rider performance to stakeholders.

🎯 Requirements

  • A university-level degree is required.
  • 6+ years in data analytics, program management, or similar.
  • Strong problem-solving skills with experience solving complex problems.
  • Ownership mindset with curiosity to diagnose unusual outcomes.
  • Experience building scalable processes, tools and change methodologies.
  • Strong analytics with large data sets; SQL and Python experience.
  • Excellent stakeholder management and communication.
  • Comfortable managing multiple workstreams, solo or in a team.

🎁 Benefits

  • Healthcare coverage
  • Well-being programs
  • Parental leave
  • Pensions
  • Generous annual leave
  • Country-specific benefits; ask recruiter
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