Senior Operations Manager - Outbound

Added
5 days ago
Type
Full time
Salary
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Related skills

data analysis google sheets excel budgeting warehouse operations

πŸ“‹ Description

  • Oversee day-to-day operations across Outbound and ICQA departments.
  • Directly manage, coach, and develop Operations Managers.
  • Own departmental financial planning and budget management to maximize efficiency and ROI.
  • Drive quality, productivity, and continuous improvement initiatives across operations.
  • Provide technical, analytical, and statistical expertise to support data-driven decisions.
  • Develop, document, and implement standard operating procedures to enable scalable performance.

🎯 Requirements

  • B.S. degree in business administration, manufacturing, or supply chain; MBA preferred.
  • Minimum 5+ years experience in supply chain, ops, warehousing, or PM.
  • 5+ years supervisory/management experience.
  • Experience leading with ops, finance, accounting, and procurement teams to deliver KPIs.
  • Experience building, owning, and delivering operating metrics.
  • Strong analytical background; expert Excel/Google Sheets; data skills bonus.

🎁 Benefits

  • Paid Time Off, including vacation, bereavement, and family sick leave.
  • Universal Paid Parental Leave for both parents + flexible return to work program.
  • Paid Sabbatical after 5 years of continuous service.
  • Exclusive employee subscription and rental discounts.
  • Comprehensive health, vision, dental, FSA, and dependent care from day 1.
  • 401(k) match - an investment in your future.
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