Senior Operations Associate

Added
4 days ago
Type
Full time
Salary
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Related skills

payroll excel benefits administration hris data auditing

📋 Description

  • Vendor files, demographics files, payroll files, and data auditing for aligned clients
  • Manage workflow in setup and maintenance of carrier, demographic and payroll feeds
  • Prepare and conduct technical/product presentations, trainings (payroll functionality, vendor updates, data auditing, demographic mapping)
  • Resolve client issues about bswift payroll, vendor files, audits and demographic files; use research to find resolutions
  • Maintain thorough understanding of internal systems to respond to client requests
  • Drive continuous process improvements by understanding internal systems and file specs

🎯 Requirements

  • 3+ years in benefits administration or client services
  • 2+ years of project management
  • Experience with benefits administration systems, payroll, HRIS
  • Proficient in Excel (VLOOKUP, Pivot Tables)
  • Strong analytical skills and data-driven mindset
  • Bachelor’s degree or equivalent education/experience

🎁 Benefits

  • Fun, flexible, and creative environment with growth opportunities
  • Recognized as a Best and Brightest Company to Work For
  • Engaged, collaborative team culture
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