Senior Operations Associate

📋 Description

• Maintain client benefits websites, document and execute related processes.
• Resolve client questions about payroll, vendor files, audits and demographics.
• Manage setup and maintenance of carrier, demographic and payroll feeds.
• Deliver technical/product demonstrations and trainings.
• Coach and mentor teammates; drive continuous process improvements.

🎯 Requirements

• 3+ years in benefits administration or client services.
• 2+ years of project management.
• Solid technical background.
• Proficient in Excel (VLOOKUP, Pivot Tables).
• Strong written and verbal communication.
• Bachelor’s degree or equivalent; tech/HRIS exposure.

🎁 Benefits

• Standard working hours: 8 AM - 5 PM Central Time.
• Fun, flexible and creative environment.
• Opportunities for professional and personal growth.
• Named one of Chicago’s Best and Brightest Companies to Work For.
• Generous benefits package.