Senior Operational Quality Specialist

Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

zapier sql ai prompt engineering knowledge management

๐Ÿ“‹ Description

  • Own domain health across process, truth, and stakeholder engagement.
  • Drive decisions in ambiguity with evidence-based recommendations to senior managers.
  • Influence roadmap and facilitate conversations with leads to build trust.
  • Own metrics and dashboards; ensure data hygiene for decisions.
  • Mentor peers and elevate team capability; break down silos.
  • Leverage AI to remove manual steps and focus on high-value work.

๐ŸŽฏ Requirements

  • 3-6 years in operations, process improvement, or quality assurance.
  • Strong process ownership across end-to-end lifecycle and tooling.
  • Data fluency with complex data; scope dashboards.
  • SQL and Metabase dashboards to surface insights.
  • Courageous communication to senior leadership.
  • AI and prompt engineering familiarity; use of LLMs.

๐ŸŽ Benefits

  • Time off: 27 days holiday, plus 5 additional days off.
  • Health & Wellness: private medical insurance, life insurance, gym membership, Wellhub, Spill.
  • Hybrid work: office three days per week; monthly for some roles.
  • Work-from-anywhere: up to 10 days per year.
  • Space to connect: weekly catch-ups and stocked kitchen.
  • Our commitment to DEI and safeguarding policies.
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