Related skills
datadog sql grafana voip scripting languages📋 Description
- Hands-on troubleshooting in a SaaS production environment.
- Lead tech teams to improve service reliability.
- Recruit, train, and develop the NOC engineers team.
- Manage critical incidents and multi-level support.
- Define change/configuration management to uphold network integrity.
- Collaborate across departments and with Carbyne's customers.
🎯 Requirements
- Monitoring expertise in production SaaS environments.
- 3+ years as NOC Engineer; 2+ years as NOC Manager.
- Design/implement monitoring with Datadog, Kibana, Grafana, Coralogix.
- Create and optimize technical docs and customer-facing strategies.
- Manage critical incidents; coordinate multi-level support.
- Cloud services experience; VoIP; SQL databases; scripting languages.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Emotional and mental wellness support
- Learning and development programs
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!