Senior Marketplace Operations Associate

Added
8 hours ago
Type
Full time
Salary
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πŸ“‹ Description

  • Own end-to-end vendor onboarding: docs, compliance, payments, training.
  • Maintain inspector coverage and performance as order volume grows.
  • Manage daily order exceptions, reassignments, and issue resolution.
  • Build and maintain dashboards for real-time order status and health.
  • Partner with product to replace manual workarounds with in-product solutions.
  • Collaborate with accounting and analytics to map and automate billing.

🎯 Requirements

  • 4+ years in ops, consulting, or startup with broad responsibilities.
  • Strong analytical skills; advanced Excel/Sheets; data to insights.
  • Able to operate independently in fast-paced ambiguous environments.
  • Data-driven; diagnose problems, identify trends, drive decisions.
  • Excellent communication; translate concepts for stakeholders and customers.
  • Own and drive end-to-end workstreams; influence cross-functional teams.

🎁 Benefits

  • The rare opportunity to disrupt a $1.5T industry.
  • Competitive benefits including uncapped vacation, health, dental & vision insurance.
  • 401k with match and expedited vesting.
  • Equity in the form of stock options.
  • Learning Grant program to support ongoing professional development.
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