Added
less than a minute ago
Location
Type
Full time
Salary
Upgrade to Premium to se...
Related skills
analytics ai executive communication data storytelling nps📋 Description
- Own VOC program end-to-end from measurement to action tracking.
- Lead and develop a team of up to 3 analysts.
- Own NPS strategy and reporting with business outcomes.
- Craft executive storytelling to translate data for leadership.
- Facilitate regular VOC cross-functional reviews with product, eng, ops, design.
- Operate and evolve journey measurement across key touchpoints.
🎯 Requirements
- 8+ years in VOC, CX insights, or related field with impact.
- 5+ years direct experience influencing executive teams.
- Proven people management experience with analysts.
- Exceptional communication and storytelling for varied audiences.
- Strong analytical thinking; connect findings to business realities.
- AI fluency; integrate AI into workflows to accelerate insights.
🎁 Benefits
- Competitive base pay, benefits, and RSUs.
- Total Rewards philosophy with transparent compensation ranges.
- Hybrid work with 2-3 days in Denver/SF/NYC offices.
- Offices in Denver, SF, NYC; Scottsdale included with Symmetry staff.
- Equal opportunity employer; accommodations for applicants.
- Security and privacy of applicant information.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!