Senior Manager, Technical Training

Added
24 hours ago
Type
Full time
Salary
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Related skills

security operations metrics soc ai tools

πŸ“‹ Description

  • Own end-to-end training lifecycle for the security org: analysis, design, delivery
  • Build onboarding paths to drive faster operational readiness for SOC and Global Support
  • Partner with SOC and Support Ops to convert gaps into prioritized learning
  • Develop and enforce program quality standards including assessment design and validation
  • Define and report enablement metrics linking learning to performance
  • Leverage AI-assisted tooling to accelerate content with rigor

🎯 Requirements

  • 5+ years designing and operating tech training or enablement programs with outcomes ownership
  • Experience mentoring direct reports with growth in ownership and scope
  • Proven needs analysis translating gaps into structured learning frameworks
  • Experience building measurement systems linking programs to performance
  • Collaborates with SMEs to develop technically accurate content without SME instructional design burden
  • Familiarity with cybersecurity operations, SOC workflows, or tech support environments

🎁 Benefits

  • 100% remote work environment
  • Generous paid time off
  • 12 weeks of paid parental leave
  • Medical, dental, and vision benefits
  • 401(k) with 5% contribution
  • Stock options for all full-time employees
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