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enterprise software jira apis sdks post-sales📋 Description
- Define charter, engagement model, and responsibilities for the EMEA TPM team
- Recruit and develop high-performing TPMs with tech and customer leadership
- Serve as senior escalation point for complex launches and major incidents
- Identify process gaps across the org (e.g., Jira standards, dashboards)
- Align with Product and Engineering to translate feedback into insights
- Lead executive-level discussions on timelines, trade-offs, scope, and impact
🎯 Requirements
- 10+ years leading enterprise software implementations in post-sales
- 5+ years people management of tech customer-facing delivery teams
- Proven ownership of complex multi-stakeholder deployments from kickoff to launch
- Successful management of scope, SOWs, change management, and escalations
- Deep customer empathy with disciplined execution
- Cloud architectures, API/SDK integrations, and enterprise ecosystems
🎁 Benefits
- Supportive health care
- Parental leave
- Flexible work arrangements
- Environment of teaching and learning
- Commitment to diversity and inclusion
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