Related skills
implementation leadership english portuguese changemanagement📋 Description
- Lead and define success for a high-performing implementation team in LATAM.
- Drive world-class customer experience with robust, scalable integrations.
- Serve as final escalation point for complex projects, guiding analysts.
- Collaborate with regional and global teams to scale the worldwide IM org.
- Align LATAM operations with global direction; be the voice of Ops.
🎯 Requirements
- 5+ years of people leadership experience managing Implementation analysts or Technical Consultants.
- Proven ability to hire and retain top talent and maintain a high-quality bar.
- Fluent in Portuguese and English; Spanish is a plus.
- Availability to work 3 days in person on Morumbi/SP.
- Experience with complex integrations in a global setting; commerce knowledge a plus.
🎁 Benefits
- Office-first culture with in-person collaboration in São Paulo.
- Culture that supports ownership of your career.
- Diversity and inclusion commitment.
- Global collaboration across regional and global teams.
- Opportunity to work on high-impact customer projects.
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