Senior Manager, Technical Account Management

Added
6 days ago
Type
Full time
Salary
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Related skills

integrations program management saas apis highspot

πŸ“‹ Description

  • Lead global TAM team delivering technical consultation, training & paid services.
  • Collaborate with Sales/Enablement to build GTM assets; Highspot docs.
  • Own and optimize TAM templates and best practices.
  • Define and report monthly TAM metrics: utilization, attach, CSAT.
  • Forecast demand and capacity for TAM utilization.
  • Hire, train and coach the team; include DEI across leadership.

🎯 Requirements

  • 12+ years in relevant SaaS with 3-5 years in management.
  • Proven leadership and exec-level communication; influence outcomes.
  • Experience collaborating with Sales and Product to deliver results.
  • Inclusive leadership: build cohesive, diverse teams.
  • Long range planning: create integrated action plans.
  • Enablement: develop team capabilities and capacity.

🎁 Benefits

  • Flexible remote or hybrid work options.
  • Accommodations provided per candidate needs.
  • Inclusive, One Team culture focused on customers.
  • Cross-functional collaboration across global teams.
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