Related skills
crm retention leadership📋 Description
- Oversee Breeder Sales team to hit growth targets.
- Lead outbound engagement and onboarding campaigns for new policyholders.
- Coach teams to exceed sales goals and improve retention.
- Collaborate with Shelter Sales, Retention, and Member Experience.
- Monitor KPIs, QA, and performance across channels.
🎯 Requirements
- 3+ years leading sales, customer success, retention, or call center teams.
- Experience managing outbound engagement or onboarding teams.
- Strong coaching, communication, and employee development skills.
- Proven ability to drive sales, retention, and engagement metrics.
- Excellent organizational skills in fast-paced environments.
- CRM, reporting tools, and customer engagement platform proficiency.
🎁 Benefits
- Medical, dental, and vision for you and your family.
- HSA and FSA options available.
- 401(k) with company matching.
- PTO: 20 days, rollover; up to 30 with tenure.
- 9 paid holidays, including a floating holiday.
- Pet insurance discount and tuition assistance.
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