Lead, mentor, and scale a Risk Operations team.
Conduct deep-dive investigations and data analysis to identify root causes.
Make decisions for high-stakes risk escalations with clarity.
Liaise between regional Risk Ops and Product/Engineering/Legal/GM; influence roadmap.
Architect AI/LLMs integration to automate risk workflows.
Define and track KPIs/OKRs for fraud loss, false positives, and throughput.

🎯 Requirements

Proven track record leading high-performing teams in Card Payment Risk or Fraud Ops.
Advanced SQL/Databricks and BI tools expertise.
Navigate a matrixed global organization and build consensus across time zones.
Experience owning KPIs and delivering results under pressure.
Advocate for AI/LLMs and automation to scale operations.
Knowledge of global card payments risk landscape, rules, and fraud trends.

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