Related skills
crm retention ai apis erp📋 Description
- Own the intelligence layer driving retention; identify risk signals.
- Build AI models and recommendations to surface risk.
- Lead field cadences turning insights into action.
- Define UX/workflows for risk tooling and drive adoption.
- Partner with Renewals, GTM, Data, and TDI teams.
- Own roadmap from pilot to GA; prioritize enhancements.
🎯 Requirements
- 7+ years in CS/Renewals/Sales Enablement or Revenue Ops with data/analytics.
- Technical Fluency in AI/ML, data architecture, and APIs.
- AI Systems Thinking: design guardrails for AI behavior.
- Strategic Translator: connect data signals to customer realities.
- Product Thinking: define requirements, roadmaps, and iterate on feedback.
- Cross-Functional Leadership: influence across Engineering, Data Science, Sales, CS, Renewals.
🎁 Benefits
- Supporting your well-being and benefits.
- Driving social impact and community involvement.
- Developing talent and fostering connection.
- Immersive in-person onboarding to accelerate impact.
- Inclusive culture; Okta is an Equal Opportunity Employer.
- Accommodation available for applicants if needed.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Data Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!