Senior Manager - Relationship Management

📋 Description

• Put customers first: build a team focused on customer outcomes.
• Lead and coach your team: run 1:1s, reviews, feedback.
• Drive expansion revenue: own targets across upsell and wallet share.
• Use technology to scale: build AI automations with RevOps.
• Stay nimble and test: run experiments, learn, and adjust.
• Work cross-functionally: translate feedback to Product/Ops.

🎯 Requirements

• 8+ years in account management, CS or expansion sales with ownership; 3+ years leading a revenue team.
• Track record of rapid experiments in fast-moving, competitive env.
• Strong coaching instincts; hired and developed reps.
• AI fluency; automating processes and using data.
• Ability to gain trust and buy-in in fast-paced settings.
• Experience building relationships with key stakeholders and customers.

🎁 Benefits

• Equity (stock options/RSUs) as part of total rewards.
• Comprehensive benefits package.
• Remote-friendly with hybrid options.
• Career growth in fintech/SaaS.
• Opportunity to scale with AI and automation.
• Collaborative, diverse work culture.