Senior Manager, Operations Success

Added
4 hours ago
Type
Full time
Salary
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Related skills

kpi data analytics gtm negotiation compliance

πŸ“‹ Description

  • Lead and develop a team of vendor management ICs.
  • Build a high-performing culture focused on ownership and partnership.
  • Guide the team on complex partner issues and negotiations.
  • Create clear processes, playbooks, and vendor management frameworks.
  • Lead change management initiatives at scale.
  • Define and execute the vendor partnership strategy.

🎯 Requirements

  • 8+ years in customer success/strategy/partnership/vendor management.
  • Experience managing external vendors or partner ecosystems in complex, multi-stakeholder settings.
  • Demonstrated experience leading and developing teams.
  • Strong track record of leading negotiations and managing commercial agreements.
  • Experience working cross-functionally with GTM, Legal, Finance, and Operations.
  • Exceptional relationship-building and stakeholder management skills.

🎁 Benefits

  • Work from anywhere with no borders or HQ.
  • 40 days off per year, including holidays.
  • Mental health support via Plumm.
  • Wellbeing allowance in ThanksBen wallet.
  • Flexible parental leave with job protection.
  • WFH stipend for laptop and home office gear.
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