Senior Manager, Merchandising & Web Operations

Added
21 minutes ago
Type
Full time
Salary
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Related skills

data-driven ga4 conversion funnels heatmaps cms architectures

πŸ“‹ Description

  • Strategic owner of the edX storefront and marketplace performance.
  • Lead day-to-day site ops and long-term catalog presentation strategy.
  • Optimize the digital shelf to maximize conversion.
  • Drive marketing priorities across key web pages, including homepage.
  • Guide catalog prioritization and promotional strategies.
  • Collaborate with Product and Engineering on search and discovery optimization.

🎯 Requirements

  • 10+ years in e-commerce merchandising, web ops, or digital product management.
  • Proven track record leading a high-SKU marketplace with >$30M annual revenue.
  • Expert knowledge of CMS architectures, GA4, and e-commerce funnels.
  • Proven ability to establish rigorous QA protocols for global storefronts.
  • Experience leading teams and cross-functional projects.
  • Data-driven mindset; skilled with click-stream data, heatmaps, and A/B testing.
  • Strong collaboration across web, marketing, product, and engineering.

🎁 Benefits

  • Medical, dental, and vision coverage.
  • Life insurance, disability, and 401(k) employer match.
  • Free snacks and drinks in-office.
  • Generous holidays and unlimited PTO.
  • Volunteer days, parental leave, and winter break.
  • Comprehensive benefits and work-life balance.
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