Senior Manager, Lifecycle Enablement & Operations

📋 Description

• Own Lifecycle Marketing enablement and ops to support growth and monetization.
• Lead CRM execution across channels: quality, QA, scalability, releases.
• Primary owner of Lifecycle intake and prioritization; translate needs to technical requirements.
• Design and run an agile CRM operating model with intake, prioritization, sprint, QA, and release cadence.
• Coordinate with MarTech on tooling, roadmap, and integrations while owning Lifecycle work.
• Hands on in CRM builds, debugging, and troubleshooting during launches.

🎯 Requirements

• 6–8+ years with CRM and Lifecycle platforms; Braze preferred.
• Deep experience in MarTech with CRM, CDPs, analytics, and web/mobile integrations.
• Strong technical fluency with APIs, SDKs, data flows, and event schemas.
• Proven ability to partner cross-functionally with Product, Engineering, Data, and MarTech.
• Experience designing operational models for marketing or growth teams.
• Exceptional communication skills, translating between technical and non technical stakeholders.

🎁 Benefits

• Competitive medical, dental, and vision from Day 1.
• Company equity.
• 401(k) plan with company match.
• Unlimited PTO + 13 company holidays.
• Parental leave.
• Flex Cares Program.