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linux jira confluence active directory mac📋 Description
- Lead and manage global IT Helpdesk and Infrastructure teams.
- Develop scalable global IT long-term plan and strategy.
- Oversee global networks and admin for high availability and security.
- Track and manage IT hardware/assets with accurate inventory.
- Manage lifecycle of IT assets (shipping, onboarding, repairs, upgrades, offboarding).
- Collaborate with IT Security to mitigate risks and ensure security/quality.
🎯 Requirements
- 8+ years in people leadership with broad tech experience.
- Active Directory, Okta/SSO, remote access & global networks (Mac/PC/Linux).
- Pragmatic problem solving and process improvements.
- Hands-on Jira Service Management and Atlassian tools (Jira, Confluence).
- Leadership in SaaS IT and helpdesk operations.
- Agile delivery experience; budget/resource management.
🎁 Benefits
- Accommodations provided during selection.
- Flexible remote/hybrid work options.
- Inclusive, collaborative culture and growth.
- Global cross-functional collaboration opportunities.
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