Senior Manager, Head of High Touch Onboarding

Added
5 days ago
Type
Full time
Salary
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Related skills

integrations hubspot salesforce partner management onboarding

πŸ“‹ Description

  • Lead onboarding delivery for high-touch and partner-led engagements.
  • Build services cadence: kickoff, status, risk mgmt, exec steering.
  • Manage a portfolio of onboarding projects end-to-end.
  • Collaborate with Sales/CS/Solutions on scope and handoffs.
  • Hire, coach, and grow a high-performing onboarding team.
  • Establish processes for capacity planning, utilization, and reporting.

🎯 Requirements

  • 5+ years in Professional Services/Implementation/Delivery in B2B SaaS (tech product preferred).
  • 2+ years people management (hiring, coaching, performance mgmt, leveling).
  • Strong delivery leadership with governance and stakeholder management.
  • Comfortable with Salesforce/HubSpot contexts, integrations, data/workflow concepts.

🎁 Benefits

  • Annual pay range: $140,000 – $210,000 USD.
  • Equity plus bonuses; 401(k); generous PTO and parental leave.
  • Global travel coverage and comprehensive health benefits.
  • Life/AD&D/STD/LTD; FSA/HSA options and wellness programs.
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