Senior Manager, Fraud Operations & Loss Prevention, Digital Banking
Related skills
data analysis team leadership loss prevention operations fraud📋 Description
- Lead daily Fraud Operations & Loss Prevention for Digital Banking
- Manage back-office Fraud Monitoring processes and SLAs
- Collaborate with Operations, Compliance, Risk, and product teams
- Drive risk identification, mitigation, and process improvements
- Support the deployment of new products, services, and tools
- Develop, mentor, and coach Fraud Operations staff
🎯 Requirements
- Bachelor's Degree required, preferably in Business/Admin, Finance, or related field
- 7+ years Fraud Operations or Deposit Loss Prevention in financial services
- Proven supervisory and people development experience
- Strong project management, strategic thinking, and data analysis
- Professional accreditations in payments/fraud (e.g., AAP, APRP, CAMS, CFE)
- Excellent verbal, written, and interpersonal communication
🎁 Benefits
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401(k) with company match
- Remote or hybrid work schedules
- Metro SmartTrip benefits ($50/mo)
- EV/solar incentives and other perks
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