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salesforce gainsight gong showpad glean📋 Description
- Design and deliver CS/Support enablement programs.
- Standardize success planning, risk mgmt, QBRs, renewals.
- Partner with Revenue Enablement to drive adoption and KPI execution.
- Provide coaching, tools, and reinforcement for behavior change.
- Define success metrics and monitor adoption and outcomes.
- Drive tool adoption in Gainsight, Gong, Glean, Salesforce.
🎯 Requirements
- 7+ years in CS Enablement or Revenue Enablement.
- Strong retention, expansion, adoption, and renewals in SaaS.
- Data-driven approach to enablement impact.
- Familiarity with Gainsight, Gong, Glean, Salesforce, Showpad.
- Proven ability to deliver measurable training and scalable programs.
- Cross-functional collaboration; manage multiple priorities; travel up to 10%.
🎁 Benefits
- Competitive compensation package
- Remote or hybrid work options
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
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