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cloud jira api leadership post-sales📋 Description
- Define and champion the charter, engagement model, and responsibilities of the EMEA TPM team
- Recruit, develop, and retain TPMs with strong technical and customer leadership
- Serve as the senior escalation point for complex customer launches and major incidents
- Identify inconsistencies or missing processes (e.g., JIRA standards, dashboards)
- Align with Product and Engineering to translate feedback into insights and roadmap
- Lead executive-level discussions on delivery timelines, trade-offs, scope, and business impact
🎯 Requirements
- 10+ years leading enterprise software implementations or professional services
- 5+ years of people management in technical delivery teams
- Proven ownership of complex, multi-stakeholder deployments from kickoff to production
- Demonstrated success managing scope, SOW, change management, and escalations
- Executive Communicator & Cross-Functional Influencer: align execs and cross-functional teams
🎁 Benefits
- Healthcare and parental leave
- Flexible work arrangements
- Environment of teaching and learning to develop skills
- Commitment to diversity and inclusion
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