Related skills
people management enterprise software jira post-sales technical program managementπ Description
- Define and champion EMEA TPM charter and engagement model
- Recruit, develop, and retain TPMs with tech and customer leadership
- Escalation point for complex launches and major incidents
- Identify process gaps across the organization (e.g., JIRA standards, dashboards)
- Align with Product and Engineering to turn feedback into insights and roadmap clarity
- Lead executive-level discussions on delivery timelines, trade-offs, scope, and business impact
π― Requirements
- 10+ years leading enterprise software implementations or post-sales delivery
- 5+ years people management leading technical customer-facing delivery or services teams
- Ownership of complex enterprise deployments from kickoff to production
- Proven success managing scope, SOW execution, change mgmt, and high-impact escalations
- Deep customer empathy paired with disciplined execution
- Delivery-oriented leader who ensures outcomes and operational discipline
π Benefits
- Supportive health care and parental leave
- Flexibility for life events and work-life balance
- Emphasis on learning and development
- Diversity and inclusion encouraged
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