Senior Manager, Customer Campaigns & Lifecycle Marketing

📋 Description

• Lead a 3-4 person team across campaigns and lifecycle marketing to boost adoption.
• Oversee a major overhaul of customer marketing tools for AI-era capabilities.
• Model AI-native marketing; deliver 2x output and lead by example.
• Build relationships with Growth, Product Marketing, Demand Gen, Sales and Support to align initiatives.
• Ensure quality across copy, design, data, and targeting; provide direct feedback.
• Own team results, measurement and reporting to stakeholders.

🎯 Requirements

• 7+ years in customer marketing/campaigns across lifecycle stages.
• AI-first marketing; proficient with Claude Code; able to build campaigns quickly and measure results.
• 3+ years leading a team and mentoring.
• Experience in B2B SaaS, tech, or AI industries.
• Strong stakeholder mgmt with cross-functional partners (Product, R&D, Sales, CS, Marketing).
• Knowledge of Intercom platform and Marketo; experience with Marketing Automation tools and multiple email platforms.

🎁 Benefits

• Equity in a fast-growing start-up.
• Lunch weekdays, snacks and fully stocked kitchen.
• Unlimited access to Claude Code and best-in-class AI tools; experimentation encouraged.
• Pension scheme with up to 4% match.
• Life insurance and comprehensive health and dental for you and dependents.
• Flexible paid time off.
• Paid maternity leave and 6 weeks paternity leave.
• Cycle-to-Work Scheme with secure bike storage.
• MacBooks standard; Windows available for certain roles.