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crm salesforce customer advocacy g2 gartner peer insights๐ Description
- Lead and develop a team owning customer advocacy across Gartner Peer Insights, G2, and builder community
- Set strategy and align teams to improve customer experience and market presence
- Champion customers; surface wins, surface friction, and coordinate with marketing, sales, CX
- Own reviews strategy for G2 and Gartner Peer Insights; manage targets
- Grow the builder community to drive product adoption and retention
- Enable advocacy at scale with case studies, testimonials, events, and media
๐ฏ Requirements
- 10+ years in B2B customer marketing, advocacy, or success
- 2+ years leading a team
- Experience owning a Customer Advisory Board
- Fluent in G2 and Gartner Peer Insights ecosystems
- Salesforce experience and CRM-based segmentation
- Cross-functional influencer who protects relationships
๐ Benefits
- Remote-first culture built on trust and transparency
- High-growth, inclusive environment with innovation
- Lightspeed learning opportunities to stay at the field's edge
- Exceptional coworkers who challenge and inspire daily
- Competitive benefits and total rewards
- Three weeks of vacation starting year one
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