Senior Manager, Customer Advocacy

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm salesforce customer advocacy g2 gartner peer insights

๐Ÿ“‹ Description

  • Lead and develop a team owning customer advocacy across Gartner Peer Insights, G2, and builder community
  • Set strategy and align teams to improve customer experience and market presence
  • Champion customers; surface wins, surface friction, and coordinate with marketing, sales, CX
  • Own reviews strategy for G2 and Gartner Peer Insights; manage targets
  • Grow the builder community to drive product adoption and retention
  • Enable advocacy at scale with case studies, testimonials, events, and media

๐ŸŽฏ Requirements

  • 10+ years in B2B customer marketing, advocacy, or success
  • 2+ years leading a team
  • Experience owning a Customer Advisory Board
  • Fluent in G2 and Gartner Peer Insights ecosystems
  • Salesforce experience and CRM-based segmentation
  • Cross-functional influencer who protects relationships

๐ŸŽ Benefits

  • Remote-first culture built on trust and transparency
  • High-growth, inclusive environment with innovation
  • Lightspeed learning opportunities to stay at the field's edge
  • Exceptional coworkers who challenge and inspire daily
  • Competitive benefits and total rewards
  • Three weeks of vacation starting year one
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