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customer success financial analysis saas agile public sector📋 Description
- Lead a team of 2-4 field resources in Public Sector
- Report to AVP of CS for Public Sector
- Drive customer outcomes: acquisition, implementation, adoption, expansion
- Manage quarterly goals; improve retention and NNACV expansion
- Provide weekly/monthly forecasts; ensure forecast accuracy
- Build senior-level customer relationships and GTM alignment
🎯 Requirements
- Proven track record of top performance
- Strong business acumen and executive communication
- Financial analysis and strategy understanding
- Analytical, problem-solving and data-driven
- SaaS experience with public sector/education focus
- Leadership and people development; cross-functional collaboration
🎁 Benefits
- Travel up to 50% within region
- DEIB commitment and inclusive culture
- Reasonable accommodation during application/interview
- Opportunity to work with Fortune 50 customers
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